For clients & families
Whether you are exploring CFSS Agency Model, 245D services or Chore Services, 3H Care helps you understand what we provide, how authorized services can work and what the next step may be.
Find the right starting point
You do not need to know every program detail before contacting us. Start with what you need help with, where you live and any program or authorization information you already have.
CFSS Agency Model
CFSS is a Minnesota program that can support daily living, health-related tasks, observation and redirection, and certain independent-living activities when authorized. 3H Care provides CFSS through the Agency Model only.
Explore CFSS →245D Services
Our 245D services include IHS with training, IHS without training, IHS with family training, night supervision, respite, homemaking, 24-hour emergency assistance and adult companion services.
Explore 245D Services →Chore Services
Authorized chore support can help with heavier household or property tasks that are difficult for a person to complete safely and are included in the person’s approved support plan.
Explore Chore Services →What families can expect
Programs have rules and documentation requirements. Our job is to handle the provider side professionally while keeping communication understandable and respectful.
We listen to goals, preferences, routines, culture and the way each person wants support delivered.
We aim to explain provider-side steps clearly and keep clients, families and authorized partners informed.
We value dependable service, required documentation, privacy and responsible coordination.
We serve people from all backgrounds and value language, family relationships and community context.
Choice, family & familiar support
Under Minnesota CFSS, a participant may be able to choose a worker they know, including certain family members, when program and worker requirements are met. 3H Care supports CFSS participants through the Agency Model and serves as the worker’s employer/provider agency.
Not every family situation or role is eligible, and other programs have different requirements. We can explain the 3H Care side of the process and help you understand where to go next.
Getting started
The exact process varies by service and program. 3H Care does not determine eligibility or authorize services, but we can help with provider-side coordination once the appropriate program steps are in place.
Tell us the service you are considering, your Minnesota county or area and what you hope to understand.
If assessment, eligibility, consultation or service authorization is needed, the appropriate lead agency or program partner completes those steps.
When 3H Care is an available provider for the authorized service, we review the service plan, location and provider requirements.
We complete applicable provider paperwork, worker onboarding, service planning and scheduling requirements.
Once required steps are complete and the service is authorized, approved support can begin.
Serving communities across Minnesota
3H Care serves clients throughout Minnesota. Our clients, families and workforce reflect the communities we serve, including strong connections with Somali and East African families.
We welcome eligible people from every background and aim to make communication respectful, understandable and responsive to the person and family.
For case managers & referral partners
Our referral page provides a privacy-conscious first-contact form for CFSS Agency Model, 245D and Chore Services. It is designed to begin a conversation without collecting client medical details through a standard website form.
Common questions
No. Tell us what kind of support you are looking for and any program information you already have. We can explain the services 3H Care provides and help identify the appropriate provider-side next step.
In CFSS, certain family members and familiar workers may be able to provide paid support when program requirements are met. Rules vary by role and service. See our CFSS and Caregivers pages for more detail.
No. Eligibility and service authorization are handled by the appropriate Minnesota program, lead agency or authorized partner. 3H Care provides services after the applicable program and authorization requirements are satisfied.
Yes. 3H Care serves clients across Minnesota, subject to service availability, authorization and our ability to safely staff and coordinate the requested service.
Timing varies based on the program, authorization, required paperwork, staffing, worker onboarding and the specific service plan. We can discuss the steps that apply to your situation.
People • Choice • Independence
Tell us what you are looking for and where you are located. We’ll help you understand the next step with 3H Care.
